Key Projects Highlights
# Generative AI Solutions:
Product Manager
As a product manager, I manage the lifecycle of Gen AI-based products and lead the model development, deployment, testing, and coordination with stakeholders while ensuring accuracy and quality in results.
Work with the security and privacy team to ensure PII is not exposed to any external API (e.g. OpenAI LLM API) and that internal & client data is not used for external training.
# Machine Learning Solutions:
Product Manager
Manage lifecycle of these machine learning algorithm including development, maintenance and improvements:
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personalization
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churn and acquisition predictions
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semantic analysis of consolidated customer feedback
# Paywall Product:
Product Manager
B2B Saas ML-based product responsible for making payment and registration wall decisions for publishers transforming their business and providing a lift of 10-40% in user acquisition.
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Manage the priorities of the team to build new and improve existing models for better conversions.
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Ensure the communication between different scrum teams of the data science and delivery/ML Ops to ensure no gaps and speed delivery of features to production.
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SPOC responsible for feature/backlog prioritization of the delivery/ML Ops team based on quarterly OKRs, production bugs, existing client requests, onboarding and potential client’s expectations, tech debt and cost-saving initiatives.
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Communication with sales, customer success, analytics, engineering, stakeholders, and other product teams
# Analytics Dashboard Product:
Product Manager
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The product offers historical insights into the performance of news and media articles, as well as their authors, providing specific analytical metrics
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B2B SaaS Analytics Product
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Managed a product migration from the web to Tableau, reached and maintained feature parity with the web version
# Support Website:
Tech Lead & User Experience Manager
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Managed HP Support global website with a presence in over 70 languages
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3 years of product management and client relationship management
# Purchase Insurance:
Project Manager & Business Analyst
Ability to purchase insurance online for the first time for a leading insurance company in Canada
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Built the development team including front-end and back-end developers to deliver the project
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SPOC for internal and client stakeholders
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Responsible for defining requirements, demo, report and delivery
